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  • How do I expedite Visas and Passports?

How do I expedite Visas and Passports?


CIBT Inc.


Contract Period

2/1/2019 – 4/30/2024


Ordering Procedures

CIBT should only be used to apply for or renew a passport if you need RUSH services. You will be charged an expediting fee as well as a higher governmental fee because it will be processed as a RUSH order.

If you do not need expediting you can request your passport through the normal process for the standard governmental fee. Please check the U.S. State Department for passport acceptance facilities near you.

The discount offered through CIBT applies ONLY to processing service fees.  All government fees for passports and visas will be billed at the posted rates with rush charges where applicable.

Web Portal: Orders may only be placed via the web portal: http://www.CIBTvisas.com/cicINDIANA


Payment Method: Payment may only be made via payment card (IU P-Card or Meeting Card / Personal Payment Card). IU Travel Policies Are Applicable.


Agreement

The Big Ten Academic Alliance Master Agreement and the IU Binder are on file in the IU Purchasing Department.

FAQ: Is the price listed the only price we will incur?

No.  These are only the processing fees charged by CIBT  You will still pay any governmental fees.  For example, a routine Passport Renewal with the US State Department is $130. You will pay $130 plus $60 for CIBT to handle the transaction. If you have 6-8 weeks, it is financially advantageous to do it on your own.

FAQ: Why is my final bill so high?

You will be charged for any services CIBT supplies plus governmental fees. For instance, a rushed order could be up to $1,157:

Example order
$190Passport Book $130 (US Government adds a $60 fee for expedited)
$30Passport Card $30
$60Service Fee for Passport Renewal $60
$499-$749Surcharge for Rush Renewal
$98Overnight shipping (if you print your label from CIBT's site) ($45 inbound and $53 return shipping)
$60Same Day Service Courier (if needed, depending on the urgency- $60)

FAQ: Why is my fee for a passport renewal $190 when the website shows $130?

The US Government considers all requests it receives from CIBT as expedited and they charge the higher fee.  If you have 6-8 weeks to wait, you should go to the Post Office for normal processing.

FAQ: Could there be fees not included on the list below?

Yes.  The list is not all-inclusive of the services provided by CIBT.  The University does not receive the discount on other services.  Check your total price before you submit your order.

FAQ: Why was I charged $25 for Passport Replacement Service when I checked the box I did NOT want it.

We are working with CIBT to correct this glitch.  Until it is fixed, an email to our Account Manager, Martin Ferron (martin.ferron@cibt.com) can get the fee removed once he confirms you checked the box.


Contract Details

Visa and Passport Expediting Services

The following prices are for CIBT's professional services only for each visa or passport request and do not include fees charged by any government body.

US Services Fees

Visas, Non-U.S. Passports and Document Processing

Standard service fee$53
Rush Surcharge$49
Emergency Surcharge$85

Premium Destinations

China$53
India$53
Kenya$53
Saudi Arabia$53
Russia$79

Document Legalization Services

County or State Authentication, Apostille, Consular Legalizations. Pricing is per document per service.$115

U.S. Passport Processing

1 Day Processing$1150
2 Day Processing$649
7-14 Day Processing$549
15 Day Processing$53

Enhanced Services

Digital Photo Service$12
Non-Online Order$25
Passport Replacement Service$25
Document Preparation Fee$80
Document Pre-Check Fee$70
US Embassy Registration Fee$25
Executive Service$175
Guided Entry/Concierge Fee$250
Order Cancellation$60
Inbound Shipping$45
Return Shipping (FedEx/UPS)$53/$47
Business Cover Letter$15
Money Order Fee$15
Foreign National Surcharge$60
Same Day Submission (When Available)$60
Visa Scan$15

  • Processing timeframes and associated pricing are determined by the number of days allowed for processing after CIBT's receipt of completed application materials and are calculated on a per item basis. Please note that rush and emergency processing may not be available for all services offered by CIBT. Processing times are ultimately determined by the issuing authority.
  • Orders cancelled after CIBT has received and/or reviewed the application will be assessed the standard processing fees, including orders not yet submitted to government offices.
  • A list of CIBT prices is included in the instructions obtained through the CIBT website or may be accessed via a link under the Service Directory of the CIBT website.

Supplier Contact

Martin Ferron
Client Services Manager - Travel
martin-ferron@cibt.com
www.cibtvisas.com



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Contact, Address and Additional Links

INDIANA UNIVERSITYPurchasing

Cyber Infrastructure Building (CIB)
2709 E 10th St.
Bloomington, IN 47408

Bryce Building, Suite B311
986 Indiana Ave.
Indianapolis, IN 46202

Phone: 812-855-3720

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