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COVID-19 FAQ


Click a topic below to view Frequently Asked Questions about that topic. FAQs will load under the list of topics.

  • Process Background and Implementation
  • Using the Process
  • Completing the Form
  • Specialty Items/Needs
  • Face Masks and Plexiglass Shields
  • Form Review and Approval
  • Order Status and Modifications
  • Pickup and Delivery
  • Billing

  • Answer: Items not listed on the FireForm can be ordered in BUY.IU using a catalog or non-catalog order. If you need help locating PPE or cleaning chemicals, contact Purchasing using the BUY.IU Support Form. Select “PPE Ordering” as your question type when completing the form.

    Answer: Suppliers have been instructed to refuse orders outside of this process. If specialty items are needed, complete the BUY.IU Support Form, select “PPE Ordering” as your question type, and describe the specialty items needed. Purchasing will review your request and approve, if appropriate. Attach the approval to the requisition in BUY.IU.

    Answer: When ordering PPE, you can supply your research protocol number and specify if the N95 masks are requested for standard or special use.

    Answer: Due to extreme demand, we may not be able to guarantee exact fit. Contact Environmental Health and Safety by emailing iuehs@iu.edu to request a fit test.

    Answer: Contact Environmental Health and Safety by emailing iuehs@iu.edu.

    Answer: Contact Purchasing for sourcing assistance. Select the “PPE Ordering” question type when completing the BUY.IU Support Form.

    Answer: Yes. Thermometers of any type are not currently available via FireForm and should be purchased via traditional procurement methods.

    Answer: Please contact the warehouse that supports your campus at least two weeks before placing your order with estimates so they are aware of the large order and can ensure adequate stock of their location. Contact the warehouse using the group email account located on the PPE Ordering page.

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